1. Introduction
Welcome to Cash Willow ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data when you use our website cashwillow.com (the "Site") and provide your information to be matched with lenders. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data.
2. Data Controller & Contact Information
We are the data controller for the purposes of this policy.
Name: Cash Willow
Email: [email protected]
If you have any questions about this policy or your rights, please contact us.
3. What Data We Collect
We collect personal information you provide when you use our services, such as:
- Full name
- Email address
- Mobile phone number
- Desired loan amount
- State/province of residence
- Employment status
- (Optional) Estimated credit range
We also automatically collect certain technical information when you visit the Site (IP address, browser/device info, cookies/tracking data).
4. How We Use Your Data
We use your personal data for the following purposes:
- Matching you with one or more lenders who may offer you a loan product.
- To contact you (or have a lender contact you) regarding loan offers and related communications.
- To analyze and improve our service and user experience (for example measure conversion, form performance).
- To comply with legal obligations (fraud prevention, record-keeping) as applicable.
5. Sharing Your Data
Your personal information is securely transmitted to licensed lenders for the purpose of matching you with loan offers. We do not sell your data to unrelated third-parties for broader marketing. We may use service providers (hosting, analytics, tracking) under contract who assist us in operating our Site and services; they are bound by confidentiality and security obligations.
6. Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes described (matching, contact, analytics), unless a longer retention period is required or permitted by law. Whenever no longer needed, data will be deleted or anonymized.
7. Data Security
We maintain appropriate technical and organizational safeguards (encryption, secure transfer protocols, restricted access) to protect your data from unauthorized access, alteration, disclosure or destruction. However, no system is completely secure; we cannot guarantee absolute security of data in transit or storage.
8. Cookies and Tracking Technologies
We use cookies and similar technologies on our Site to enhance usability, measure traffic/conversions, personalise (if applicable) and enable matching. Cookies may include:
- Strictly necessary cookies (for basic site functionality)
- Performance/analytics cookies (to monitor traffic, form submissions)
- Advertising/remarketing cookies (to help match you with lenders).
You can disable cookies in your browser settings, but note this may affect parts of the Site's functionality.
9. Your Rights
Depending on your jurisdiction, you might have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing of your data under certain circumstances.
- Withdraw consent (where processing is based on consent).
To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.
10. International Data Transfers
If you are located outside the State of California, USA, your personal data may be transferred to, stored and processed in other countries where service providers or lenders operate. By using our Site and submitting your data, you consent to this transfer.
11. Children's Privacy
Our services are not directed at individuals under the age of 18 (or legal adult age in your jurisdiction). We do not knowingly collect data from minors. If you believe a minor has provided data without parental consent, contact us and we will take steps to delete that information.
12. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will update the "Last Updated" date at the top. We encourage you to review this policy periodically. Continued use of the Site after changes means you accept the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Cash Willow
Email: [email protected]